When you're a small business owner, when it comes to growing your business and gaining new customers, you know how valuable online feedback can be. So the last thing you need is someone to spread harmful lies on the web about your organisation by leaving you a fake negative review.
These days, setting up a profile and telling what they want about your organisation is fast and simple for people. Maybe it's a rival, or maybe it's just somebody who's trying to cause some problems for you. Whatever the reasons, this is a very real problem that should be solved quickly. It might be tempting to simply ignore the review-not it's from a real customer, after all.
Infographic by: www.headwaycapital.com
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