Customer Support Trends in the Time of COVID-19 #infographic

Customer Support Trends in the Time of COVID-19 #infographic

Unprecedented times, such as the health crisis, show how an organisation reacts to major disturbances. It is a condition of make or break. Your organisation is either going to adapt and prosper, or lose and collapse. Great businesses must balance servicing their clients while protecting their workers, no matter the circumstances.

During this pandemic, the health of customers and workers, while maintaining quality service, is a core concern for any organisation. What should corporations do to implement an efficient policy of customer service when addressing the protection of their staff?


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